Visit the My Account section of the website.  Here you’ll see your current contact details.  You can update these by clicking the ‘Update’ button for the relevant section.

To upgrade or downgrade your membership level, just drop us an email at hello@bookkeepersalliance.co.uk and we’ll walk you through the process.  It’s really straight forward.

Within your My Account page you’ll be able to see extra packages you’ve purchased under the ‘Order History’ section.  If you have access to a video, webinar or other resource through your package, you’ll also see a link in the ‘My Packages’ section.

You should also have links to each package on the main menu, under “My Packages”

If you’ve bought a package and can’t see it here, email us at hello@bookkeepersalliance.co.uk

A few times a month we set aside a 30 minute session for mini mentoring for our gold and VIP members.

You’ll find these listed on our events page.  Just click the link from within that event and book your 5 minute slot.  You’ll receive an email with a link, just join at your prebooked time and ask your question, or talk about your issue.  It’s as simple as that.

Our private facebook group is like a forum but is secure from prying eyes.  Only our silver, gold and platinum members can access this.

You can request access here: www.facebook.com/groups/bkprsalliance

You can get our seal here.

This page also explains how to add this to your website.